When you can't see a way through

This guide will help you get somewhere safe, reach another person, and connect with the right help now.

You do not need a long explanation. Start by saying what is happening right now.

Go somewhere safe now

Go somewhere other people are around and help is within reach.

This could be the home of someone you trust, a staffed reception desk, a hospital emergency department, or another public, protected place.

Call someone now

Call someone you trust.

Stay connected with them until further help is there.

Get help now

If you need immediate protection, call emergency services.

Say:

“I'm in an acute mental health crisis and need help right now.”

If you need someone to help you work out the next steps, call a crisis helpline, suicide prevention hotline, or urgent mental health service.

Say:

“I can't see a way through right now. Please help me work out what to do next.”

Focus on these steps:

  1. Go somewhere safe.
  2. Call someone.
  3. Call professional help.
  4. Stay connected with someone until help arrives.

Everything else can wait.

Why we recommend this approach

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